Under promise and over deliver
- The client’s business
- The client’s competition
- The client’s customers
This last weekend turned up some very unusual results in the Premier League. Manchester United let in six, whilst Liverpool, the reigning champions, shipped seven. What does that have to do with business you may ask? Well, since you’ve asked, it has a lot to do with business and the way organisations tend to plan…
Last week I went to two business events that were focusing on the 100 days since the Brexit vote, the potential impact of Brexit and what businesses can do to mitigate the risks. You would think that most of what was discussed would have been pretty negative, however there emerged some real pearls of wisdom…
I read an interesting interview with Sir Keir Starmer in The Sunday Times last weekend in which he said that he wouldn’t shy away from the fact that The Labour Party’s 2019 manifesto had far too much in it. He also made clear his vision that Britain should be the “best place to grow up…
In his book The 7 Habits of Highly Effective People, Stephen R Covey’s 5th habit is to Seek first to understand then to be understood. Essentially you should listen intently with the objective of understanding. I spent twenty five years in commercial radio in the UK. I was trained to conduct a thorough fact find,…
As we begin 2024, I am pleased to be able to launch my new brand identity – and it’s quite a shift from the old one! In September 2023 I decided to bite the bullet and commit to working with someone to develop a membership community for business owners. As part of this process, I…
Running any organisation can be a daunting prospect. Multiple responsibilities, roles, and tasks that can easily become overwhelming. However, with the right systems and processes in place, managing and growing an organisation can become much easier. Some years ago, I read the ‘E Myth Revisited’, the famous book written by Michael Gerber. He emphasises the…